Thanks for Your Support!

Thank you for supporting Stumble Guys with your in-app purchase!

We’re sorry to hear you haven’t received your content yet. Don’t worry — here’s what you need to know and do.

Step 1: Wait for Verification

All purchases are first verified by the store (Google, Apple, Steam, etc.) before being delivered to your account. This can take up to 24 hours, depending on your payment method.

Before taking further action:

  • Restart the game

  • Wait 24 hours to allow verification

Still Didn’t Receive It?

If the content still hasn’t arrived after that, the transaction likely was not verified by the platform. Unfortunately, we do not have the ability to process platform refunds ourselves.

Requesting a Refund

To request a refund, please contact the store where you made your purchase using the links below:

Important Note

If your refund is successful, all items or currency obtained through that purchase will be removed from your account. This rollback is automatic and cannot be reversed.

Have a lawful day!