Account Help
-
Scopely Account ID - How to create & can I use my account on different devices?
The anwser is yes! We are happy to announce Scopely Account ID is now available for our players that are on the latest version of the game.&...
-
How can I recover my progress on Android?
To recover your lost progress on Android, you need to have your account connected to Scopely ID, Google Play, and/or Facebook profile. ...
-
How can I recover my progress on iOS?
To recover your lost progress on iOS, you need to have your account connected to a Scopely ID, Apple ID, and/or Facebook profile.  ...
-
How can I recover my progress using Facebook?
To recover your lost progress on Android or iOS, you need to have your account connected to your Facebook profile. T...
-
How can I recover my progress on Steam?
If you’re playing on Steam and your progress is missing, follow the steps below. Make Sure You’re Logged Into the Correct Steam AccountYour ...
-
I Lost My Progress After Linking Steam
If your progress appears missing right after linking your Steam account, don’t worry — this is usually caused by linking to the wrong accoun...
-
How can I recover my progress on console? (PS, XBOX and/or SWITCH)
PS4 & PS5 / XBOX ONE & SERIES X/S: To recover your lost progress on one of these consoles, you need to have your ac...
-
How Can I Recover My Progress on Web (WebGL)?
If you are playing Stumble Guys through the web version (WebGL), your progress can still be recovered — depending on how your account was sa...
-
How to Join or Leave the Open Beta (Steam & Android)
How to Join or Leave the Open Beta (Steam & Android) The Open Beta gives you access to upcoming features before they're avail...
-
How can I change my Server Region?
Everyone can change their server region, simply by following the steps below: 1. Go to Settings (Gear button at the top ri...
-
What are the available Settings on Mobile?
This is where you can set up different settings and preferences. These differ depending on your platform (iOS, Steam, Android, Web, or conso...
-
What are the available Settings on Steam?
This is where you can set up different settings and preferences. These differ depending on your platform (iOS, Steam, Android, Web, or conso...
-
What are the available Settings on Console (PlayStation, Xbox & Switch)?
This is where you can set up different settings and preferences. These differ depending on your platform (iOS, Steam, Android, Web, or conso...
-
Data Privacy / Account Deletion
To request your account to be deleted, you can tap on the Settings button in the upper right-hand corner, then "Open" next to "Help & Su...
-
Can I Change My Age or Date of Birth in Stumble Guys?
Your age or date of birth is typically set when the account is first created. In most cases, this information cannot be changed directly wit...
Sections
- Releases & Patch Notes (Mobile, Steam & Web)
- Releases & Patch Notes (Console - PS, Xbox, Switch)
- Known Issues & Reporting
- Shop Help
- Account Help
- Ads Help
- Game Basics
- Gameplay
- Customize (Cosmetics & Abilities)
- In-Game Features
- Social Features
- Tournaments, Events & Ranked
- Terms of Service & Privacy
- Fair and Safe Play