Known Issues

Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue ...

Troubleshooting Guide

Here are some troubleshooting steps that might help if you're experiencing slow performance or other issues that are possibly related to you...

Why can't I find Stumble Guys in Play Store / App Store?

We are sorry to hear that Stumble Guys is not available for you to download.   This might be because your device is not suppo...

Have I suddenly lost items from my account (Skins/Gems/Tokens)?

We are sorry to hear about this, however items/gems/tokens do not disappear from accounts randomly. This means that someone has access ...

I Won the match but didn't get my Crown, why?

It would appear that you have disconnected from the server while playing Stumble Guys.    Playing Stumble Guys requires a ver...

How Do I Report A New Bug?

Should I File A Bug Report?  Our devs are always working on fixing issues in the game, and some fixes are tied specifically to app...

How can I report Inappropriate Or Harmful Behavior?

We want to provide a safe and fun environment for all our players, and we understand how frustrating and concerning inappropriate behavior o...

How Can I Contact Support Team?

To contact our support team, please check the different options depending on the platform you are playing:Android, iOS, Steam & or Web1 ...

Why is my game version different?

Welcome Stumblers! Thank you for joining our community. We understand that you might notice differences in your game version, and we're...