Known Issues

Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue ...

Troubleshooting Guide

Here are some troubleshooting steps that might help if you're experiencing slow performance or other issues that are possibly related to you...

Why can't I find Stumble Guys in Play Store / App Store?

Hi Stumbler! Fireman Torch here to assist you with any concern you may have 🚒   We are sorry to hear that Stumble Guys is no...

Have I suddenly lost items from my account (Skins/Gems/Tokens)?

Hi Stumbler! Fireman Torch here to assist you with any concern you may have 🚒 We are sorry to hear about this, however items/gems/toke...

I Won the match but didn't get my Crown, why?

Hi Stumbler! Fireman Torch here to assist you with any concern you may have 🚒  It would appear that you have disconnected from th...

How Do I Report A New Bug?

 Hi Stumbler! Fireman Torch here to assist you with any concern you may have 🚒 Should I File A Bug Report?  Our devs ar...

How Can I Contact Support Team?

Hi Stumbler! Fireman Torch here to assist you with any concern you may have 🚒 To contact our support team, please check the different ...