Hi Stumbler! Officer Dave here to assist you with any concern you may have regarding Purchase, Billing & Shop👮
For Android users:
We are sorry to hear that you are experiencing this. Try to clear data of your Play Store. You can clear data with these steps:
1. On your Android phone or tablet, open the Settings app ⚙️
2. Tap Apps & notifications See all apps
3. Scroll down and tap Google Play Store
4. Tap Storage Clear Cache.
5. Tap Clear data
1. On your Android phone or tablet, open the Settings app ⚙️
2. Tap Apps & notifications See all apps
3. Scroll down and tap Google Play Store
4. Tap Storage Clear Cache.
5. Tap Clear data
For iOS users:
To delete game data from Game Center, you need to:
1- First sign in to your account.
2- Once you’re signed in, go to the Settings app and then select Game Center.
3- Underneath “Your Games,” you’ll see a list of all the games you’ve played on Game Center.
4- To delete game data, tap on the game and then select “Delete Data.
2- Once you’re signed in, go to the Settings app and then select Game Center.
3- Underneath “Your Games,” you’ll see a list of all the games you’ve played on Game Center.
4- To delete game data, tap on the game and then select “Delete Data.
If the issue persists, then the reason is probably one of the below:
- Your Google/Apple account or location is set to different country (an active VPN can affect this as well)
- You are playing on unsupported device and have not downloaded Stumble Guys from official AppStore/ Play Store
Solution:
- Change Google/Apple account to your own country
- Change VPN location to your own country
- Your Google/Apple account or location is set to different country (an active VPN can affect this as well)
- You are playing on unsupported device and have not downloaded Stumble Guys from official AppStore/ Play Store
Solution:
- Change Google/Apple account to your own country
- Change VPN location to your own country
- Download Stumble Guys from a legit source
